Legal & Compliance
Here you will find all documentation regarding terms of use, acceptable use policy, registration agreements, privacy policy, and other product agreements. If you have any further questions, please contact us.
General
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Terms of ServiceThe master agreement governing all RDKREVENUE products and services.
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Acceptable Use PolicyRules for acceptable and prohibited activities on our network.
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Refund Policy30-day money-back guarantee terms and conditions for all plans.
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Service Level AgreementOur contractual 99.99% uptime commitment and credit schedule.
Privacy & Data
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Privacy PolicyHow we collect, use, store and protect your personal data.
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Cookie PolicyFull breakdown of every cookie set on our websites and how to opt out.
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GDPR Compliance StatementOur compliance with the EU General Data Protection Regulation.
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CCPA Privacy NoticeAdditional rights for California residents under CCPA.
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Data Processing AgreementRequest a signed DPA for enterprise or EU data processing.
Domains
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Domain Registration AgreementTerms for registering, renewing and managing domain names.
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Domain Transfer PolicyRules and process for transferring domains to RDKREVENUE.
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WHOIS Privacy AgreementHow we protect your contact data from public WHOIS lookups.
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Uniform Domain-Name Dispute Resolution PolicyICANN UDRP dispute resolution for domain name conflicts.
Hosting
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Web Hosting Terms of ServiceSpecific terms governing shared, VPS, and dedicated hosting plans.
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Web Hosting Acceptable Use PolicyContent and usage policies for all RDKREVENUE-hosted sites.
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Uptime & SLA Guarantee99.99% uptime commitment, measurement method, and credit schedule.
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Free Migration PolicyScope and eligibility for our free website migration service.
Email Services
Security Products
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SSL Certificates Service AgreementTerms for DV, OV, EV and Wildcard SSL certificate orders.
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Website Security TermsScope and limitations of our malware scanning and WAF service.
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Backup Service TermsData retention, restoration guarantees and backup scope policy.
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Malware Removal TermsWhat is covered and excluded in our malware removal service.
Billing & Payments
Compliance & Abuse
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GDPR & Data ProtectionFull GDPR compliance: lawful basis, subject rights, DPA.
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Copyright & DMCA PolicyHow to file a DMCA takedown or copyright infringement report.
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Abuse ReportingReport spam, phishing, network abuse, or illegal content.
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Law Enforcement RequestsHow RDKREVENUE handles legal requests for customer data.
Can't find what you're looking for?
Email our legal team at [email protected] or use the contact form for a detailed answer.